Privacy Policy

At Premium Body Nutrition (PBN), we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Malaysia’s Personal Data Protection Act (PDPA).

1. Information We Collect

When you shop with us, we may collect:

  • Name, phone number, email, and shipping address

  • Payment details (processed securely via our payment provider – we do not store full credit card details)

  • Order history and preferences

  • Communication records (WhatsApp, email, or support messages)

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Send important updates (order confirmation, shipping details, product notices)

  • Improve our services, promotions, and website experience

3. Data Protection

  • Your data is kept secure and confidential.

  • We do not sell, rent, or share your personal information with third parties, except where necessary (e.g. courier, payment provider) to complete your order.

  • We take reasonable steps to protect your data from unauthorized access.

4. Marketing Communication

  • With your consent, we may send you updates, promotions, and health tips.

  • You may unsubscribe at any time by clicking the “unsubscribe” link or contacting us directly.

5. Cookies & Tracking

Our website may use cookies to improve your browsing and shopping experience. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

  • You may request access to, correction of, or deletion of your personal data held by us.

  • To exercise your rights, please contact us at [6012-3057266].

7. Updates to Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.