1️⃣ What is PBN Whey Protein?
PBN Whey Protein is a premium-quality protein supplement imported from Ireland (EU). It’s produced in an FDA-registered facility and independently lab-tested in Malaysia to ensure purity, safety, and effectiveness.
2️⃣ What makes PBN Whey different from other protein brands?
Unlike many generic protein powders, PBN Whey is:
Made in Europe under strict food safety standards
Produced in a U.S. FDA-registered facility
Lab-tested locally to guarantee quality and authenticity
Designed for both athletes and everyday users seeking real wellness support
3️⃣ When should I take PBN Whey Protein?
You can take it:
Post-workout – to help muscles recover and grow
Morning or mid-day – as a healthy protein boost
Before bed – if you need extra protein for overnight recovery
4️⃣ How do I prepare it?
Mix 1 scoop (30g) with 200–250ml of cold water or milk.
Shake or blend until smooth.
You can also add it to smoothies, oats, or yogurt for a protein-rich snack.
5️⃣ What flavours are available?
PBN Whey comes in Chocolate, Vanilla, and Strawberry — all smooth, rich, and easy to mix.
6️⃣ Is it safe for everyday use?
Yes ✅ PBN Whey is made from natural, high-quality ingredients and is safe for daily consumption.
It’s lab-tested to meet Malaysian safety standards.
7️⃣ Is PBN Whey suitable for women or beginners?
Absolutely! 💪
PBN Whey is formulated for anyone looking to improve recovery, maintain lean muscle, or support daily wellness — whether you’re training hard or just trying to eat healthier.
8️⃣ Can it help with weight loss?
Yes — protein helps you feel fuller for longer and supports fat loss by preserving lean muscle.
Replace unhealthy snacks with a PBN Whey shake to support your fitness goals.
9️⃣ Where is PBN Whey made?
PBN Whey is manufactured in Ireland (EU), imported into Malaysia, and independently lab-tested for quality assurance before distribution.
🔟 How do I store it?
Keep in a cool, dry place, away from direct sunlight and moisture.
Seal tightly after each use to preserve freshness.
🚚 Delivery Policy
11️⃣ How long does delivery take?
Answer:
West Malaysia: 2–4 working days
East Malaysia: 3–7 working days
Orders are processed within 1–2 working days after payment confirmation.
12️⃣ Do you offer international shipping?
Answer:
Currently, we deliver within Malaysia only. For international orders, please contact our support team directly.
13️⃣ How can I track my order?
Answer:
Once your order is shipped, you’ll receive a tracking number via email or WhatsApp. You can track it through our courier partner’s website.
💳 Payment Policy
14️⃣ What payment methods do you accept?
Answer:
We accept FPX online banking, credit/debit cards, Touch ’n Go, GrabPay, and eWallets via our secure payment gateway.
15️⃣ Is my payment secure?
Answer:
Yes, all payments are processed through encrypted and secure gateways. We do not store any credit card details on our servers.
💰 Refund & Return Policy
16️⃣ Can I return or get a refund for my order?
Answer:
We accept returns or refunds only if:
You received the wrong product
The product is damaged or expired upon arrival
Your order is missing items
17️⃣ What are the return conditions?
Answer:
The product must be unopened, unused, and in its original packaging.
You must notify us within 7 days of receiving your order.
18️⃣ Who pays for return shipping?
Answer:
If it’s our mistake (wrong, damaged, expired), we’ll cover the return cost.
If it’s a change of mind, the return shipping cost is borne by the customer.
🧾 Product Highlights (Quick Summary)
✔️ 1kg = 33 servings
✔️ 23g protein per serving
✔️ Made in Ireland (EU)
✔️ Produced in an FDA-registered facility
✔️ Lab-tested & SGS certified in Malaysia
✔️ Suitable for vegetarians
✔️ Low sugar, no harmful additives